All the information you need to manage your new weekly plan like a boss.
Weekly Schedule +
Payment renewals take place first thing on Monday morning.
Once your subscription has renewed, you can then manage your account for the upcoming week, wherein you may either:
Meals for the week can only be selected after the payments have been processed on Monday morning.
After your payment renewal has processed on Monday morning, click “Select Subscription Meals” at the top of the page to jump right to our meal selection page. Easy breezy!
As of now, meals can’t be pre-selected for future weeks.
Skipping a Delivery
Once your payment renewal has processed on Monday morning, you are then able to jump on to your account and skip the upcoming delivery.
You must first have a delivery "credit" on your account before you are able to skip a delivery. Once your payment renewal has processed and you have a “credit” on your account, you can then skip as many weeks thereafter as needed!
To skip the current delivery week, click below:
Our meal containers are fully reusable, microwave and dishwasher safe, and we will collect them upon your next delivery so please wash them and set them aside for next week! If you have containers, please stack them as seen + leave them out by 2:00 PM for easy pickup.
Please wash your containers thoroughly, if they return to us dirty they must be disposed of, thus breaking our goal of being as close to zero-waste as possible! The sauce cups are only recyclable as of now.
To modify your number of weekly meals, simply startup a new subscription with your desired meal total for the following week. Doing this will automatically override your previous subscription, and your new plan will come into effect with the next payment renewal. If you would like to modify your meal number for the current week after payments have processed, please contact us at firstname.lastname@example.org
With our subscriptions, there are no strings attached - if you need to cancel your subscription, no worries! Simply log on to your profile and under "My Subscription," click request to cancel and you are off the hook.